Privacy Policy

1. Introduction

MLTX AI (“we,” “us,” “our”) is a trading name of Meltworx Limited (company number 14131175), located at Lytchett House, Wareham Road, Lytchett Matravers, Poole, England BH16 6FA. This Privacy Policy describes how we collect, use, share, and retain your personal information when you visit mltxai.com and use our services. By using our website, you agree to the practices described below.

2. Information We Collect

• Contact Form Data: When you request an audit via our form, we collect your name, email address, and company name.
• Cookies & Tracking: We use the react-cookie-consent module to present a consent banner and manage cookie preferences. Standard cookies (e.g., for session management, analytics) are set only after you consent.

3. How We Use Your Information

• Service Delivery & Communication: We use your contact form data to respond to audit requests and discuss our AI automation services.
• Marketing & Updates: With your consent, we may send you occasional marketing emails, newsletters, or service updates. You may unsubscribe at any time.

4. Data Sharing & Disclosure

• Email Handling: We use Titan Email (via SMTP) to send and receive messages. Your contact data is transmitted securely and is not shared with any other third parties.
• No Selling of Data: We do not sell, rent, or trade your personal information with external parties.

5. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Request deletion of your personal data.
• Withdraw consent at any time (e.g., email marketing).

To exercise any of these rights, please email info@mltxai.com with your request. We will respond within 30 days.

6. Data Retention

• Contact Form Submissions: We retain your name, email, and company information for as long as necessary to fulfill your request and comply with legal obligations.
• Cookies: Cookie lifetimes follow the defaults set by react-cookie-consent—typically up to 150 days for consent cookies, and session or persistent durations for functional analytics cookies.

7. Security

We implement industry-standard technical and organizational measures (encryption, secure servers, access controls) to protect your data from unauthorized access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date at the top will reflect any changes. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact: